What are Shipping Method and Charges?
Once we have received your order, and the payment is verified, the parcel will be sent at the same business day. All orders placed before 1pm PST, Monday thru Friday will be processed the SAME business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.
Occasionally items ordered together may be shipped separately.
Out of Stock Item is any item that is currently out of stock, but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with regular mail.
- Delivery to Canada takes 3 to 7 business days.
- Delivery to US takes 7 to 14 business days.
- Delivery to some addresses (Hawaii and Alaska) takes 2 to 3 weeks.
- For international shipment, please contact us.
Return Policy:
iie Trade only offers merchandise of the finest quality. We want you to be 100% satisfied with your purchases and we want to ensure that you have a positive shopping experience. If you are not completely satisfied with your purchase, we will gladly accept your return within 30 days of receipt of the merchandise. At your request, we will:
* Replace or exchange the merchandise (you are responsible for the shipping costs both ways), or
* Credit the purchase price to your credit card account (or issue a refund check only if your payment was by a method other than credit card). Please note: We can only refund shipping costs if the return is a result of our error.
We want to make your shopping experience as easy and safe as possible. Please contact us with any additional questions or concerns you may have.
